All training courses are one day in-house for 5-12 people from the same organisation. Each training will have a workbook and a certificate of completion. Courses will start at 10 am and finish no later than 4 pm, and two breaks and lunch will be scheduled. The day will end sooner if lunch is shortened. The client will provide all venues. No current public courses are available, but if you are interested in booking one, you can email your interest here.

The following training courses are available:

Records Management – Level 1 (Basic)

Records management – Level 1 covers the fundamental practices and principles for effectively handling organisational records throughout their lifecycle. This includes understanding the importance of classifying, storing, securing, and disposing of records in compliance with legal and regulatory requirements. Training typically addresses how to categorise records, maintain their integrity and accessibility, and implement retention schedules. It also emphasises the role of digital records management, highlighting the need for proper electronic storage and backup procedures. Through this training, employees gain the skills to ensure that records are managed efficiently, reducing risks associated with data breaches and legal non-compliance.

Course Content:

  • Understanding Terminology
  • What is and isn’t a record?
  • Looking at the lifecycle
  • What are the legal requirements?
  • What is good records management?
  • and more

Records Management – Level 2 (Improver)

Building on the foundational knowledge gained in the basic records management course, the Records Management Level 1 Training is designed to deepen expertise and refine skills in managing organisational records more effectively. This advanced training focuses on enhancing participants’ ability to implement best practices, utilise advanced tools, and address complex challenges such as compliance, digital transformation, and risk mitigation. With a more nuanced understanding of records lifecycle management, participants will learn how to optimise workflows, improve security measures, and ensure regulatory adherence. This training is essential for those looking to elevate their records management proficiency and contribute to organisational efficiency at a higher level.

  • Creating a Taxonomy
  • Creating a records management plan
  • How to gain senior Management Buy In
  • Creating Retention Schedule
  • Applying Retention to my Organisation
  • and more

Records Management – Level 3 (Advanced)

The Records Management Advanced Training, designed for those who have completed both the basic and improver courses with RMGirl at the helm, it offers an in-depth exploration of complex records management challenges. This advanced course covers essential topics below with a focus on these and other critical areas, this course prepares professionals to handle high-level records management tasks with expertise and confidence. After these courses, all you will need is time and experience.

  • Legal Admissibility and Evidential Weight – Keeping electronic records and destroying the originals
  • Managing an Offsite Storage Tender, Contract and Exit
  • Emptying a Property of Records
  • Preparing for moving to SharePoint and Managing a Migration
  • and more

Coping and Managing with Upsetting Content

The Coping and Managing with Upsetting Content training course is designed to support professionals who regularly encounter distressing or sensitive material as part of their work. Whether in fields such as healthcare, law enforcement, social services, archives, or digital content moderation, this course equips participants with the tools to manage emotional and psychological responses to upsetting content. Through practical strategies for building resilience, reducing stress, and maintaining mental well-being, participants will learn how to protect themselves from burnout and secondary trauma. This training fosters a healthier work environment, helping professionals cope effectively while maintaining their emotional balance and productivity.

  • Preparation
  • Emotional Resilence
  • Debriefing and Dealing
  • Can I talk about it?
    Where to go for help
  • and more

Redaction of Subject Access Requests

Redaction training focuses on the techniques and best practices for securely obscuring sensitive information from documents before sharing or publishing them. This training teaches employees how to identify personal data, confidential data, or other protected content that must be concealed to comply with privacy laws and organisational policies. It covers the proper use of redaction tools, both manual and digital, to ensure that the information is irreversibly removed rather than hidden so that the requestor cannot undo it. Additionally, the training emphasises the importance of verifying that redactions are complete and adequate, helping to prevent accidental data exposure and protect the organisation from legal and reputational risks.

  • Gathering records
  • Coping with large amounts
  • Scan, Copy or Print
  • Communicating with the Requestor
  • How to redact
  • What to redact
  • Practice redaction
  • Understanding redaction
  • Delivery of redacted records
  • and more

Each course is £449 plus VAT per person. Get in touch now.

For more info on what can be offered in terms of alternate training courses, see here.